Vice President, Ethics and Internal Justice, World Bank Group
Location:Washington, DC,United States
Closing Date:11/9/2022 (MM/DD/YYYY) at 11:59pm UTC
The World Bank Group is one of the world's largest sources of development assistance and global expertise for developing countries. It consists of five institutions that specialize in different aspects of development: the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for the Settlement of Investment Disputes (ICSID). For additional information, please visit http://www.worldbank.org.
With twin goals of ending extreme poverty and promoting shared prosperity, the WBG works in more than 100 developing economies to improve living standards and to fight poverty. For each of its clients, the WBG works with government agencies, nongovernmental organizations, and the private sector to formulate assistance strategies. A network of offices worldwide delivers the programs in countries, liaises with governments and civil society, and works to increase understanding of development issues. The World Bank is owned by 189 member countries whose views and interests are represented by a Board of Governors and a Washington, DC-based Board of Directors. With more than 150 offices worldwide, the WBG works with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges.
In November 2021, the WBG President appointed an internal task force to develop recommendations to improve the workplace culture. The Task Force on Workplace Culture engaged broadly and inclusively with WBG colleagues to gather candid suggestions and views from across the Group. The engagement culminated in several recommendations to strengthen processes and managerial accountability, and to address staff concerns of retaliation. The Task Force’s recommendations included the establishment of an Ethics and Internal Justice Services Vice Presidency Unit (EIJ VPU) to provide comprehensive and coordinated services to better respond to WBG staff needs.
The EIJ VPU reinforces the WBG culture by integrating functions related to addressing concerns and grievances arising from non-compliance with Staff Rules and promoting our corporate values. The EIJ VPU will strengthen compliance by ensuring that Ethics Business Conduct (EBC) and the Internal Justice Services (IJS) better serve staff. The EIJ VPU will comprise functions currently performed by EBC and IJS, including Mediation Services (MEF), Performance Management Review (PMR), Peer Review Services (PRS), and the Ombuds Services -Respectful Workplace Advisors (RWAs) and the Race Equity Office (REO). Clear demarcations between the EBC and IJS functions will be established through the creation of two separate departments. A description of the functions as they currently stand is included below.
Ethics and Business Conduct (EBC): EBC promotes the development and application of ethical standards by all World Bank Group staff. To foster an ethical and value-based culture, EBC’s mandate includes the following key areas:
•Policies: Standard setting through the design and stewardship of ethical policies, practices, decisions, and behaviors; EBC is also responsible for defining the Core Values of the WBG and for drafting the Code of Ethics, and the rules, procedures, and guidelines regarding ethical behaviors and conflicts of interest.
•Advisory: Advising staff and institutional units by sharing ethics expertise, spotting trends, and providing counsel on conflicts of interest and compliance-related issues.
•Declarations of Interest Programs: EBC administers both the Senior Leaders program, with publication of key elements on the internet, and the confidential staff program whereby over 5,000 staff comply with the obligation to file.
•Training: EBC designs and delivers both facilitated and e-learning courses to promote adherence to the WBG Core Values and desirable behaviors, and to prevent conflicts of interest, harassment, sexual harassment, and other forms of misconduct or unacceptable behaviors.
•Anti-Harassment Coordinator: EBC addresses inappropriate behaviors related to harassment or sexual harassment even when such behaviors do not rise to the level of misconduct or in the absence of sufficient evidence to prove misconduct.
•Misconduct investigations: EBC reviews allegations of misconduct and carries out fact-finding investigations leading, when relevant, to a report to the HRDVP who may on that basis, decide to impose sanctions on the staff who perpetrated misconduct.
•Promoting best practices and developing ethics awareness: EBC cooperates with other international organizations, and with research or academic institutions to identify and promote best practices and to disseminate expertise, inside and outside the WBG, regarding the most current and prominent ethical issues.
Internal Justice Services (IJS): The IJS provides staff with a comprehensive system to address work-related concerns and grievances arising from non-compliance with Staff Rules. The IJS promotes a workplace culture that values staff, fosters diversity, and enhances mutual trust, accountability, and teamwork. IJS includes the following core services: The Respectful Workplace Advisor Program (RWA), Ombuds Services (OMB), Mediation Services (MEF), Race Equity Office (REO), Performance Management Review (PMR), and Peer Review Services (PRS).
•Respectful Workplace Advisors (RWAs) are a network of volunteer peers in Bank Group country offices and some units in Washington. They are administered by the Ombuds services and serve as an informal and confidential source of assistance to staff facing difficult workplace issues. They are nominated by their colleagues and serve a four-year term. The RWA’s primary role is to be a confidential, trusted, and readily accessible resource that staff can turn to for help with workplace problems when they feel uncomfortable seeking help from routine channels, or want information about where to seek assistance. Their goal is to help staff help themselves by listening and providing guidance.
•Ombuds Services (OMB) is an independent, confidential, impartial, and informal service that facilitates the resolution of workplace issues. An Ombudsman helps staff analyze problems and assists in identifying options and can, only if requested by the visitor, become involved in trying to resolve issues. Ombuds Services also provides information to staff on the World Bank Group's policies and procedures. Additionally, Ombuds Services raise and shares with Senior Leadership trends on workplace culture issues and makes recommendations. Ombuds Services will only have an administrative reporting line to the EIJ VP and will continue to report in parallel directly to the President.
•Mediation Services (MEF) offers mediation, group facilitation, training, and team building. Mediation is the primary MEF service. Mediation is an informal, confidential conflict resolution process in which an impartial third-party mediator helps two or more participants better understand their issues, interests, and needs. Through mediation, parties are empowered to bridge their differences. If parties reach a mutual agreement, it becomes binding once signed, and can be enforced through the formal dispute resolution mechanisms (PRS, Administrative Tribunal).
•Race Equity Office (REO) The REO serves as the focal point on concerns and claims of racism and racial discrimination in our workplace. The REO is an important addition to the structure and mechanisms that are in place to address workplace concerns. The REO is a new unit committed to providing substantive support, service, engagement, and remedy to those who believe they have experienced, witnessed, or have concerns about discrimination based on race. The REO guides and advises WBG Management on how to address and resolve reported instances of systemic racism in policy and practice.
•Peer Review Services (PRS) offers a confidential review process before an impartial panel of peers. PRS is committed to ensuring fair treatment of staff by conducting an independent review of whether a WBG decision, action, or inaction was consistent with staff members’ terms of appointment and/or employment contract. PRS also houses the Secretariat for the Performance Management Review (PMR), which entails the independent and neutral review by a third-party reviewer of staff members' challenges related to performance and performance evaluations.
Reporting Relationship: To ensure its objectivity, the EIJ VP will be independent of other VPUs and will report directly to the President.
Roles and Responsibilities:
The primary roles and responsibilities of the Ethics and Internal Justice Services VP, include but are not limited to:
•Leading the diverse team in the EIJ VPU to develop a people-centric operational model that improves the accessibility of ethics and business conduct and internal justice services for WBG staff.
•Engaging with stakeholders across the WBG to build credibility and reinforce trust in the new VPU as it implements its new mandate.
•Promoting the visibility and understanding of EIJ services by helping staff to understand the available services and how to access them as needed.
•Supporting the design and implementation of workplace culture initiatives that promote the WBG Core Values, including reinforcing a culture of respect and collaboration, promoting individual accountability, and creating a positive workplace environment where differences are respected and celebrated.
•Continuing to build a diverse and effective team to support and deliver in support of the mandate of the new EIJ VPU.
•Working closely with stakeholders across the WBG, including staff, INT, LEG, HR, other management and Senior Leadership to implement the mandate of the new VPU.
The World Bank Group Vice President for Ethics and Internal Justice Services is the senior-most officer with accountability for all aspects of the World Bank Group’s Ethics and Business Conduct, Race and Equity, and Internal Justice Services. The Vice President of Ethics and Internal Justice Services will be accountable for performing, modeling the behaviors, and providing leadership in and being responsible for managing results, quality, risks, coordination with broader institutional initiatives, and compliance with institutional policies and procedures in the aforementioned areas.
In addition to the responsibilities listed above, the EIJ VP will:
•Serve as the subject matter expert for the World Bank Group on matters related to ethics and the Internal Justice Services.
•Provide advice to the World Bank Group’s Senior Leadership on matters of ethics and business conduct.
•Represent the World Bank Group in international fora on issues relevant to the Ethics and Internal Justice Services Vice Presidency.
•Ensure systemic trends, patterns, and relevant data are collected and disseminated.
•Identify gaps that currently exist in the WBG and contribute to workplace disputes and conflict.
•Develop a comprehensive communication strategy.
Ideal candidates will possess an excellent reputation and credibility, an acute sense of justice, equity and fairness, intellect, excellent interpersonal, communication, and presentation skills, as well as demonstrated professional excellence, cultural competence, and commitment to diversity.
•Master’s degree with 15+ years relevant experience, or bachelor’s degree with a minimum of 20+ years relevant experience (conflict management, ethics, and compliance), including diverse experience across multiple international organizations and knowledge of international law.
•Experience in formal complex dispute resolution mechanisms, in either a judicial or administrative forum.
•Understanding of social justice and equity issues and a strong track record of leading complex work programs on ethics and business conduct and addressing workplace concerns.
•Ability to inspire trust and ability to bring to closure competing views and interests from multiple stakeholders. Demonstrated ability to promote a free flow of information and communication throughout the organization (upward, across and downward); to listen actively; to encourage open expression of ideas and opinions. Demonstrated ability to work with sensitive and confidential information.
•Demonstrated track record of sound professional and personal judgment, demonstrated ability to exercise sound, fair and objective decision-making.
•Strong organizational skills and business judgment with the ability to multi-task and focus on details while maintaining a clear sense of priorities, and a track record of delivering results under stressful timetables with constrained resources.
•Ability to navigate skillfully large organizations, build strong relationships and work collaboratively across various entities.
•Commitment to the mission of the World Bank Group. Experience with international development is a plus.
•Prior experience in successfully managing a diverse group of highly skilled professionals; capacity to motivate teams to excel within the context of a multilateral organization. Interest to develop, inspire, and empower others; manage, coach and mentor others; to provide consistent, accurate and straightforward feedback regarding strengths and developmental needs; and to steward talent to strengthen the institution.
•Demonstrated commitment to WBG Core Values and proven track record of fostering a strong and healthy culture of diversity, inclusion, honesty, trust, openness, integrity, and accountability.
•Advanced ability to present and convey complex conceptual information/ ideas on issues requiring extensive interpretation and opinion.
•Demonstrated ability to be sensitive to issues around race, inclusion, and intersectionality.
•Receptivity to feedback, strong written and verbal communications skills, and a level of comfort working with diverse audiences.
For more information on how to apply, please follow: https://worldbankgroup.csod.com/ats/careersite/JobDetails.aspx?id=19485&site=1&referralToken=QOz4VYxLNUi8V6s4c9M7LA