To support in the delivery of all liability/third party claims to meet customer expectations/company corporate objectives, provide company secretarial support and in house legal advisory services.
Bachelors’ Degree in Law & an Advocate of the High Court.
ICSA (will be an added advantage)
Minimum three years working experience in financial services Industry.
Skills and competencies
Good communication skills (written & oral)
Good assessment and analytical skills
Ability to interact at all levels
Knowledge of financial services market
Report writing and presentation skills
Strong intellect and vision
Constantly monitor the claims processes and procedures are maintained at all times and ensure compliance to QOP and ISO 9001.
Monitor and prevent fraud
Reduce costs by maximizing on in house settlements
Monitor that quality and timely service is offered to customers and that we maintain a cordial relationship with our customers.
Constantly review reserves and ensure that adequate the estimates maintained are as accurate as possible and reflect the prevailing economic, legal and social environment.
Budget sufficient financial resources for the section, monitor and control the internal costs of running and ensure that the department operates within the set budget.
Monitor that recoveries are made promptly and within the specified time scale
Continuously monitor the performance of third party service providers and ensure that adhere to the set standards of service.
Identify loss control opportunities and recommend corrective action.
Effectively manage and motivate staff in the section.
Key tasks and responsibilities
Monitor that the reserve is correctly set and regularly retrieved to reflect current position of the company’s liability
Recommend changes and give legal opinion on procedures and gaps arising from the technical legal process to ensure that we enhance positive customer experience.
Supervise that all legal claims are registered and acknowledged promptly and customers are reminded regularly of outstanding documents and constantly updates on the status to facilitate settlement of the claim
Monitor that recoveries are made promptly and within the specified time scales so as to reduce the final cost of the claims.
Maximize on in-house settlements as opposed to suits going to court so as to reduce claim costs
Monitor that external counsel acting for the company provides status reports on a quarterly basis or as may be required from time to time.
Prepare for the Board regular reports on all material legal claims.
Reduction of legal costs/expenses
Monitor contractual and statutory compliance.
Participate in formulation and review of legal policies and procedures for the Company.
Carry out research and preparing reports/legal opinions on complex legal issues.
Participate in negotiations on commercial and business related matters;
Negotiate out of court settlements with Company’s creditors / debtors;
Support the provision of efficient Board secretariat services as may be directed from time to time;
Vet and draw contracts, leases, agreements and other legal documents between the Company and third parties